💬 Conversations

1
Making a Doctor's Appointment
Making a Doctor's Appointment
Receptionist Good morning, City Medical Centre. How can I help you?
Patient Good morning. I'd like to make an appointment to see a doctor, please.
Receptionist Of course. Are you a registered patient with us?
Patient Yes, my name is James Walker. I've been coming here for about two years.
Receptionist Thank you, Mr. Walker. What seems to be the problem?
Patient I've had a sore throat and a high temperature for the past three days.
Receptionist I see. We have an appointment available tomorrow at ten thirty in the morning. Would that suit you?
Patient Yes, that's perfect. Thank you very much.
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2
Describing Symptoms
Describing Symptoms
Doctor Good morning, Mr. Walker. Please take a seat. What brings you in today?
Patient Good morning, Doctor. I've been feeling really unwell for the past few days.
Doctor I'm sorry to hear that. Can you describe your symptoms?
Patient I have a terrible headache, a sore throat, and I feel very tired all the time.
Doctor Do you have a fever? Have you taken your temperature?
Patient Yes, it was thirty-eight point five degrees this morning.
Doctor I see. Open your mouth and say 'ah' for me, please. Yes, your throat is quite red.
Patient Is it serious, Doctor? I have an important meeting next week.
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3
At the Pharmacy
At the Pharmacy
Pharmacist Hello! How can I help you today?
Customer Hi. I have a prescription from my doctor. Could you fill it for me, please?
Pharmacist Of course. Let me have a look. This is for antibiotics and some painkillers.
Customer Yes. The doctor said I need to take them for a week.
Pharmacist That's right. Take one antibiotic tablet three times a day with food. Don't skip any doses.
Customer And what about the painkillers? How often can I take them?
Pharmacist You can take two tablets every four to six hours, but no more than eight tablets in twenty-four hours.
Customer Thank you. Should I avoid anything while taking these medicines?
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4
Talking About a Diet
Talking About a Diet
Nutritionist So, tell me about your current eating habits. What do you usually eat in a day?
Client Well, I usually skip breakfast, have a sandwich for lunch, and eat a big dinner late at night.
Nutritionist I see. That's not ideal. Breakfast is the most important meal of the day.
Client I know, but I'm never hungry in the morning. What should I change?
Nutritionist Start with something small, like a piece of fruit or some yogurt. Your body needs fuel in the morning.
Client What about dinner? I usually eat pasta or rice with meat.
Nutritionist Try to eat dinner earlier, before eight o'clock. Add more vegetables and reduce the portion size.
Client That sounds manageable. Should I also drink more water?
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5
At the Dentist
At the Dentist
Dentist Good afternoon. What seems to be the problem today?
Patient Good afternoon. I have a really bad toothache. It started two days ago and it's getting worse.
Dentist I'm sorry to hear that. Which tooth is causing the pain?
Patient It's on the lower left side. It hurts a lot when I eat or drink something cold.
Dentist Let me take a look. Open wide, please. I can see the problem. You have a small cavity.
Patient Oh no. Will I need a filling? I'm a bit nervous about dental treatment.
Dentist Don't worry. I'll give you a local anaesthetic so you won't feel any pain during the procedure.
Patient How long will it take? I have to pick up my children from school at three.
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6
Calling in Sick
Calling in Sick
Tom Good morning. This is Tom calling. I'm afraid I won't be able to come in today.
Manager Oh, I'm sorry to hear that, Tom. What's the matter?
Tom I woke up this morning with a high fever and a terrible headache. I think I have the flu.
Manager That sounds awful. Have you seen a doctor?
Tom I have an appointment this afternoon. I hope to be back at work by Wednesday.
Manager Don't worry about work. Just focus on getting better. Do you need anything?
Tom No, thank you. I just wanted to let you know as soon as possible.
Manager I appreciate that. Please send me a doctor's note when you have one. Take care of yourself.
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📝 Unit Quiz

Test your understanding of the conversations in this unit. Answer all 12 questions, then click Check Answers.

Part A: Fill in the Blank (4 questions)

Q1. The patient has had a sore throat and a high _______ for three days.

Q2. The patient's temperature was thirty-eight point _______ degrees.

Q3. The pharmacist says to take one antibiotic tablet _______ times a day.

Q4. Tom calls work to say he has a high fever and thinks he has the _______.

Part B: Multiple Choice (4 questions)

Q1. When is the doctor's appointment available for Mr. Walker?

Today at two o'clock
Tomorrow at ten thirty
This afternoon at three
Next Monday morning

Q2. What does the patient have, according to the doctor?

A broken tooth
A small cavity
A serious infection
A cracked filling

Q3. What does the nutritionist say is the most important meal of the day?

Lunch
Dinner
Breakfast
A late-night snack

Q4. What does Tom's manager ask him to send?

An email about his symptoms
A doctor's note
A work report
His leave request form
Part C: Match the Response (4 questions)
Q1. Can you describe your symptoms?
Q2. How often can I take the painkillers?
Q3. What brings you in today?
Q4. Should I avoid anything with this medicine?